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Per Incident Support

* Product:

(Maximum Size: . Type: )
Serial Number:

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Purchased New:
Purchased Used:
Purchase Date:

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* Dealer/Seller Name:

(Maximum Size: . Type: )
* Short Description of Issue:
* I have read and understand the Music Computing Warranty and Support Policies:

Product Description

  • This is for a per incident support call, or remote session when products are out of the 90-day support.
  • Per incident is hereby defined as one specific question or issue, which requires less than 30 minutes of support time. Each session costs 29.95 per half hour.
  • The support session requires phone and high speed internet access.
  • Before selecting a Per Incident Session, please make sure you have read and understood the Music Computing Warranty and Support Policies.


Submit the request with this page, a Music Computig support representative will contact you to arrange payment and schedule the session. For a session to begin, the payment of 29.95 for the first 30 minutes will have to be made.



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